Legal

Usage Conditions

The following conditions explain how to responsibly use Chattam AI in production or pilot settings. They work alongside our Terms & Conditions and any signed commercial agreements.

Operating Commitments

  • Protect client confidentiality and only upload information you are permitted to process with third-party tools.
  • Maintain accurate user access controls within your organisation and notify us promptly if access should be revoked.
  • Avoid introducing malware, automated scraping, or load-testing tools that could degrade the experience for other customers.
  • Comply with all applicable regulations, including but not limited to BNS, BNSS, BSA, IT Act, and DPDP once in force.
  • Provide timely feedback when you identify model misbehaviour so we can strengthen our guardrails.

Breaches of these conditions may result in access restrictions until a remediation plan is agreed upon. Our support team is available to help interpret how these guidelines apply to your workflows.